A workflow management system can be a solution to manage business processes from start to finish. It includes business process automation as well as visibility into the status of tasks and support tools that help employees navigate the process. When properly applied a workflow management system enhances the speed and efficiency of work, creates accountability, and increases productivity.
Using a workflow software allows you to assign individual tasks and their due dates to different people to monitor progress towards time-bound completion, and send emails to ensure that everyone involved is aware of their duties. It can also reduce the chance of miscommunications by allowing individuals and teams to exchange comments regarding ongoing processes. It also provides visibility into the status of requests and bottlenecks and helps eliminate redundancies, by allowing managers determine areas where work could be simplified.
The best workflow tool should provide different visualisation options for each step of the process. It should also be able to automate repetitive tasks and provide detailed reporting on performance metrics for the entire workflow. It will also allow users to re-assign tasks to new individuals as well as inform them of their responsibilities, as well as inform them about upcoming deadlines. It should be compatible with different workflow models, including sequential, parallel, conditional and loop so that you can choose the one that is best for your organization.
Finally, a good workflow software must be cloud-based to permit easy integration with other applications and to provide greater security and access control. It should also be mobile-friendly since employees who travel frequently lose connectivity and aren’t able to access their current workflow software.